Samsung Self-Restore Program Now Out there to Galaxy Clients


Delivering a nationwide customer-first care expertise, Samsung Electronics America introduced that Galaxy system homeowners can get their Galaxy S20 and S21 merchandise in addition to the Galaxy Tab S7+ repaired beginning August 2.Ra,

Samsung is collaborating with main on-line restore group iFixit to ship self restore Program. This program enhances Samsung’s continued growth of creating repairs handy for shoppers and reinforces Samsung’s dedication to empowering shoppers with sustainable options to assist a extra round economic system by extending the lifetime of their gadgets.

Samsung shoppers trying to make their very own repairs can now buy real system elements and handy, easy-to-use restore instruments at a worth much like these provided to our affiliated restore suppliers at iFixit, Samsung 837 and Samsung retail and repair places. can be found by means of As well as, Galaxy system homeowners can have full entry to on-line restore guides which are designed to be useful and educative, present each visible and written step-by-step directions, and better of all, for gratis. Of. Shoppers may be part of iFixit’s group discussion board to ask any questions, to assist them higher perceive the particular duties required to finish self-repairs on their Galaxy gadgets.

“Samsung is regularly offering extra handy choices for shoppers to broaden the usage of their gadgets, fostering a round economic system, and lowering e-waste. Samsung Self-Repairs is an effective way for patrons to restore their gadgets earlier than they’re recycled. There’s one other strategy to lengthen life.” Mark Williams, Vice President of Buyer Care at Samsung Electronics Americas.

“Making substitute elements accessible is a vital sustainability technique. We’re excited to be working immediately with Samsung and their prospects to increase the lifespan of their telephones.” Kyle Weins, co-founder and CEO of iFixit.

Beginning right this moment, Galaxy system homeowners can exchange the telephone display, again glass and charging port. Sooner or later, Samsung plans to broaden self-repair to incorporate extra gadgets and restore choices from our broad product portfolio.

As well as, this system makes it simpler for shoppers to return their discarded elements for accountable recycling, as the brand new Show Equipment will return the elements shipped to Samsung with a return label – for gratis to the patron.

Large community of customer-first care choices

Along with the comfort of those new self-repair choices, Galaxy smartphone homeowners have a selection of how they’ll lengthen the lifetime of their gadgets in Samsung’s big selection of care choices, together with:

  • In-person, identical day service: Samsung has a powerful community of same-day service, masking greater than 80% of the US inhabitants, with shoppers searching for greater than 2,000 cell product repairs with typical restore instances of two hours or much less. locations may be reached. Out there by means of our licensed service facilities and Samsung service places, shoppers have the peace of thoughts understanding any restore is backed by Samsung-Samsung-certified professionals, with real elements, and all in-warranty and out-of-warranty Companies are included. Along with same-day assist at over 700 UBreakiFix places, the Samsung Licensed Care service has now expanded to extra. 250 Greatest Purchase Shops Nationwide providing Galaxy system homeowners higher entry to same-day assist.
  • We come to your service: Samsung has over 550 ‘We Come to You’ vans that present personalised service inside a 30-60 minute drive. Samsung will go on to prospects for repairs, saving them time and extra handy entry to in-warranty and out-of-warranty restore providers.
  • MatchTo: Samsung supplies nationwide protection for repairs by means of our mail-in course of to all cell prospects in all 50 states. Samsung will ship an environmentally acutely aware empty field for patrons to package deal their telephone and schedule pickup at dwelling by means of Samsung’s mail-in service or to drop off their package deal at an area UPS retailer. Get peace of thoughts understanding that you’re delivery your repairs on to Samsung anyplace within the USA utilizing UPS as our courier.
  • Impartial Service Supplier (ISP): Samsung’s ISP community is another choice accessible to Samsung prospects that gives same-day service, Wi-fi Business Service Excellence (WISE) licensed places, skilled technicians, unique Samsung elements and complete out-of-warranty providers. Small enterprise homeowners wishing to develop into an ISP can apply at https://isaq.samsungsupport.com/isp.

By way of Samsung’s sturdy care community, prospects have entry to over 11,000 Samsung Cell Licensed Restore Technicians within the US

Samsung has an extended historical past of delivering a customer-first expertise, offering sustainable options and inspiring individuals to interact in on a regular basis adjustments which have a significant influence. Along with our care providers, Samsung makes it simple to recycle unused know-how at greater than 1,700 drop-off places and 700 UBreakiFix or Samsung service places nationwide. Every system provides to 1.2 billion kilos of e-waste that the corporate has repurchased or recycled within the US since 2009.

Clients can go to Samsung.com to be taught extra about self-repair: www.samsung.com/us/assist/selfrepair.

To search out Samsung Licensed Care places close to you, test the shop locator. Clients may schedule an appointment on-line at www.samsung.com/us/assist/service/.

[1] Shoppers should buy show assemblies that embrace the telephone display, metallic body, bezel and battery to interchange the show. Clients with a swollen battery shouldn’t try self-repair and should go to any Samsung licensed location to have a broken or swollen battery, or a tool with a swollen battery half, repaired or disposed of.
[2] Repaired gear is shipped again to prospects in 97+% plastic-free eco-conscious packaging constituted of 50+% post-consumer recycled content material and sustainable Forest-Licensed (SFI) paper.



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